Help & FAQ

Answers to the most commonly asked questions.

Always wanting to support our Users, we have created a list of the most commonly asked questions. If you have a question that is not answered here, please contact us.

General Questions

What is Faith Markets?

Faith Markets is a resource marketplace where teachers share, buy, and sell pre-kindergarten through 12th grade teaching resources that do not violate Christian worldview. Faith Markets enables Christian teachers to do their work more effectively, efficiently, and creatively.

What makes Faith Markets different than other teacher resource sharing sites?

Faith Markets is designed specifically for Christian educators teaching in schools and homes. It supports the Christian ideal of using personal gifts in support of others. Resources may be tagged with the Christian values they teach and with the Scriptures the resources reference. Christian teachers can more confidently use resources knowing that all resources have been prescreened to ensure that Christian worldview is not violated. Faith Markets donates 10% of its net profits to Christian missions working on behalf of children. Buyers select the missions to which the portion of revenue from their purchases go.

Which missions receive donations from Faith Markets?

To see the current list of missions Faith Markets is supporting, click on "Missions" under "About" in the toolbar at the top of the page. During checkout, each Buyer chooses which mission will receive the donation tied to that purchase.

How does Faith Markets select the missions to receive donations?

Missions are reputable Christian missions known for their service to children.

How much money does Faith Markets donate to the missions?

Faith Markets donates 10% of its net revenue to the selected missions. Net revenue is Faith Markets' portion of each transaction, excluding the amount paid to the seller.

How does Faith Markets define Christian worldview?

Faith Markets defines Christian worldview as the Bible-based ideas and beliefs Christians use to interpret and interact with the world. We recognize the interpretation of Christian worldview will vary by person. We attempt to apply a broad, inclusive interpretation; however, we reserve the right to make the judgment to exclude any resources that we deem misaligned with the spirit and intention of our site. Ultimately, Faith Markets users are responsible for determining which resources are appropriate to download and use in their own particular contexts.

Who creates the resources on Faith Markets?

Faith Markets' users create the resources in the Marketplace. This includes educators in schools and homes, and some publishers of resources specifically made for Christian teachers' use.

What kinds of resources are included in Faith Markets?

Faith Markets includes teaching resources for use with students working at pre-kindergarten through 12th grade levels. Users can upload resources for any subject, grade, group-size, and time period.

How can I buy and/or sell resources on Faith Markets?

To buy and sell resources, you'll need to register for a Basic Membership by clicking on "Login" in the top toolbar. Sellers can also opt to purchase a Premium Membership for higher payouts.

Do I need a PayPal account to buy or sell products?

You do not need a PayPal account to buy resources. Buyers can use a credit card or a PayPal account for purchases on our secure system. Sellers must have a PayPal account because earnings are paid through PayPal.

What are the Faith Markets Terms of Service?

The Terms of Service are the rules about how Faith Markets may and may not be used. All members must read and agree to the Terms of Service before memberships are activated. Click on the Terms of Service Link at the bottom of the website page to access the Terms of Service.

What is the Faith Markets copyright and trademark policy?

Users may not infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, “Intellectual Property Rights”) that belong to or are licensed to Faith Markets. Some, but not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to Faith Markets or someone else. Users may not infringe any Intellectual Property Rights that belong to third parties affected by your use of the Services or post content that does not belong to the person using it on Faith Markets. Faith Markets Users represent and warrant that, for all content and resources they provide, they own or otherwise control all necessary rights to do so and to meet their obligations under the Faith Markets Terms of Service. Users represent and warrant that use of any such content (including derivative works) by us, our Users, or others in contract with us, and in compliance with the Faith Markets Terms of Service, does not and will not infringe any Intellectual Property Rights of any third party.

What should I do if a product on Faith Markets violates my copyright?

Please use the “Contact” link at the bottom of the homepage to inform us if you believe a product violates your copyright. We will investigate the complaint and remove any resource that violates that copyright.

How can I contact Faith Markets for support?

Click on the "Contact" link at the bottom of the homepage.

What should I do if I don’t see the answer I need in the FAQs?

Click on the "Contact" link at the bottom of the website page and send us a message with your question.

Membership Questions

How much does it cost to join Faith Markets?

There is no charge to become a member of Faith Markets. You must register as a member to buy or sell resources on the site.

What types of memberships does Faith Markets have?

If you’d like to buy resources, a free Basic Membership is all you need. Buyers do not pay membership, marketplace, or transaction fees. However, Buyers who pay with PayPal may incur a transaction fee directly from PayPal.There are two types of memberships for Sellers: Basic Membership - There is no membership fee to sell on Faith Markets as a Basic Seller. Basic Sellers pay a marketplace fee equal to 40% of the sale price of each resource sold, plus a transaction fee of 30 cents per resource sold.Premium Seller Membership - Premium Sellers pay an annual fee of $49.95 (or as specified by a limited time promotion). Premium Sellers pay a marketplace fee equal to 20% of the sale price of each resource sold; plus a transaction fee of 30 cents per resource.

How can I create a membership account?

To log in, click the Login button at the top of the home page, and you will be prompted to enter your name, email address, and password. Only one membership is allowed for an email address.

How can I log into my account?

To log in, click the Login button at the top of the home page, and you will be prompted for your Name and Password. In the Name field, you may enter either your Username or your Email Address. Both will work along with your password.

How can I recover my username or password if I forget them?

If you don’t remember your username or password, click the “Lost Password” button and you will be directed to a screen where you enter your email address. Your information will be sent to you via email. (If you don’t see the email, check your SPAM folder.) Follow the link in the email, and the system will prompt you to create a new Password. You are not required to use the complex password suggested by the system, just type in the password of your choice. Only one membership is allowed for an email address.

May I change my username?

Usernames may not be changed. The username is used only for login purposes, and your Faith Markets account is tied to the username you selected when you registered. However, you may change your Display Name. Your Display Name is the name that by which you are known on the marketplace. You can change your Display name by clicking the “Profile” tab at the top of the page. Your current profile information will be listed and you can edit the information including your name, display name, email address, billing address and password. At the bottom of the page click “Save Changes” to have the system remember your new information.

May I use an alias rather than my actual name?

You're welcome to use an alias. You control the name that others in the marketplace see. Your Display Name is the name that will identify you on the marketplace. You can change your Display Name by clicking the “Profile” tab at the top of the page. Your current profile information will be listed and you can edit the information including your name, display name, email address, billing address and password. At the bottom of the page click “Save Changes” to have the system remember your new information.

May I change my name displayed in the marketplace?

You may change your Display Name. Your Display Name is the name that will identify you on the marketplace. You can change your Display name by clicking the “Profile” tab at the top of the page. Your current profile information will be listed and you can edit the information including your name, display name, email address, billing address and password. At the bottom of the page click “Save Changes” to have the system remember your new information.

May I change my password?

You may change your password any time. While logged into your account, click the “Profile” tab at the top of the page and your profile information will be displayed. Scroll to the bottom of the profile and find “Change Password”. Type and re-enter your new password and click “Save Changes”. After changing your password you must log back in.

May I change the email address associated with my account?

You may change the email address associated with your account. Click the “Profile” tab at the top of the page. Your current profile information will be listed and you can edit the information including your name, display name, email address, billing address and password. At the bottom of the page click “Save Changes” to have the system remember your new information.

What should I do if I can’t log into my account?

If you are having trouble logging into your account, click the “Lost Password” button, then type in your email address. You will be sent an email with a link. Open the email from Faith Markets, click that link at the bottom of the email, and you will be directed to a change password site where you can enter your existing or new password. (Note: You do not have to use the complex password suggested by the site; you can backspace that password and enter your own password.) After entering your password, click “Change Password,” and you will be taken to a page saying your password has been reset. You can click the blue “Log in” link to take you to your Faith Markets account.

Buyer Questions

Do I need a Faith Markets membership to buy resources?

A Basic Membership account is needed in order to make a purchase of a free or priced resource. Visitors without Basic Membership accounts are free to browse the website, but cannot purchase.

Is the Basic Membership free for Buyers?

The Basic Membership account is free for both Buyers and Sellers!

How do I register for a Basic Membership account?

Click on the "Login" button in the top toolbar. Then, click "Sign Up Now." You'll be asked to enter your name and email address, and to create a password. Click "Register," and your Basic Membership is activated!

How do I search for resources?

There are two ways to search for resources using the search toolbar on the left side of the home page. You can click the categories that apply to the type of resource you’re searching for, or you can enter keywords in the search box.

How can I pay for resources?

Buyers can use a major credit card or PayPal account to purchase resources on Faith Markets. Faith Markets will take care of reimbursing Sellers for their sales and cover all other transaction fees.

May I let another teacher use one of my purchases?

Each resource purchased on Faith Markets may only be used for personal and educational use by the Buyer of that resource. Other teachers who wish to use the resource must purchase it for themselves.

What should I do if a purchased resource is not as promised?

A Buyer may contact us at Faith Markets to express concern about a resource purchased. We will review the concern and contact the Seller if we determine that the complaint is warranted. The Seller will have an opportunity to correct the problem or refund the purchase. If a Seller opts to correct the problem, but does not do so to an acceptable degree, we’ll issue a refund to the Buyer.

May Buyers sell on Faith Markets?

Anyone can sell on Faith Markets. All you need is the Basic Membership account you created before buying a resource.

How do Buyers become Sellers, too?

Click on "Become a Seller" in the toolbar at the top of the page. You'll be taken to a page describing the two types of Seller Memberships available: Basic Seller and Premium Seller. Simply click the button for the type of Seller you'd like to be. You'll be asked to enter your name, user name, display name, user email, PayPal email, zip code, and password. Once you click register, you're ready to start selling!

Seller Questions

How can I become a Seller if I do not yet have a Basic Membership account?

Sellers must be Basic Members of Faith Markets. If you do not yet have a free Basic Membership account, click on "Login" then "Sign Up Now." Once you've registered as a Basic Member, click on "Become a Seller" in the top toolbar to go to the Basic Seller Registration page. Complete the Seller Register by providing your name, display name, user email, PayPal email, zip code, username from your Basic Membership account, and your password from your Basic membership account. Click "Register." You're ready to sell!

How can I become a Seller if I have a Basic Membership account?

Click on "Become a Seller" in the top toolbar to go to the Basic Seller Registration page. Complete the Seller Register by providing your name, display name, user email, PayPal email, zip code, username from your Basic Membership account, and your password from your Basic membership account. Click "Register." You're ready to sell!

Do I need a Faith Markets membership to sell resources?

Sellers must have a Faith Markets membership. They may choose to sell through a Basic Membership or through a Premium Seller membership.

Are Sellers required to have a PayPal account?

Yes, Sellers must have a PayPal account because earnings are paid to Sellers through their PayPal accounts.

What are Faith Markets’ Seller Guidelines?

Faith Markets facilitates sharing, buying, and selling of PreK through 12th grade teaching resources that are consistent with a broad Christian worldview. Faith Markets exists to enable Christian teachers to do their work more effectively, efficiently, and creatively. Teachers must be able to confidently select and use every resource offered in the Marketplace. In support of that mission, Sellers should offer only resources that are educationally sound and aligned to Christian worldview. The resources must be precisely and thoroughly described and free from errors.

Is there a free Seller membership?

There is no membership fee for Sellers who sell through a Basic Membership account.

What is the difference between a Basic Seller and Premium Seller membership?

There are two types of memberships for Sellers: Basic Membership - There is no membership fee to sell on Faith Markets as a Basic Seller. Basic Sellers pay a marketplace fee equal to 40% of the sale price of each resource sold, plus a transaction fee of 30 cents per resource sold. Premium Seller Membership - Premium Sellers pay an annual fee of $49.95 (or as specified by a limited time promotion). Premium Sellers pay a marketplace fee equal to 20% of the sale price of each resource sold; plus a transaction fee of 30 cents per resource.

What fees are deducted from Sellers' payouts?

Faith Markets charges a transaction fee and a marketplace fee on each resource sold. The transaction fee is 30 cents per resource sold for all Sellers. The marketplace fee varies for Basic Sellers and Premium Sellers. Basic Sellers are charged a marketplace fee of 40%. Premium Sellers are charged a marketplace fee of 20%.

How and when do Sellers get paid?

Payouts are made to Sellers' PayPal accounts at the end of each month.

How do I upgrade from a Basic Seller membership to a Premium Seller membership?

To become a Premium Seller, purchase the Premium Membership posted in the marketplace (look for the big gold star). When your Premium Membership is paid, you will automatically receive the Premium Seller benefits.

When does my one-year Premium Seller membership begin?

Your Premium Seller status begins on the date your payment for the Premium Seller membership is processed. Unless canceled, the Premium Seller status will automatically be renewed on the anniversary of that date. To cancel the membership at the end of a year, use the "Contact" link at the bottom of the homepage to notify us.

When I upgrade to a Premium Seller membership, do my previous earnings adjust to that rate?

The Premium Seller rate only applies to transactions after you have registered and paid for your Premium Membership.

How can I cancel my Premium Seller membership?

Premium Seller memberships last for 12 months and may not be cancelled before those 12 months are over. If you'd like to cancel your membership at the end of 12 months, use the "Contact" link at the bottom of the homepage to notify us. Your membership will revert to a Basic Membership once the Premium Seller membership ends.

What may be posted on Faith Markets?

Resources are welcome for posting if they are useful for teaching PreK-12th grade students, aligned to Christian worldview, original creations or have verifiable permissions for their use, immediately accessible to Buyers with no additional steps, and priced appropriately for what is offered. Resources should not be posted if they violate Christian worldview, contain errors, infringe on copyright, redirect to other sales channels, are non-educational, duplicate other resources, require additional steps to access, or are discriminatory.

What file types are allowed on resources?

Faith Markets resources contain the following commonly used file types: .avi .doc .docx .exec .epub .flv .gif .htm .html .ico .jpeg .jpg .key .mov .mp3 .mpeg .mpg .mp3 .mp4 .m4a .m4v .odt .ogg .pdf .png .pps .ppsx .ppt .pptx .psd .pub .tif .tiff .wav .wmv .xls .xlsx .zip

Do I own the resources I create, or does the school that employees me own them?

Policies about ownership of works created by employed teachers vary by employer. Check with your employer to determine its policy about ownership before submitting your resource. If you own the resource, you’re free to post it. If your employer owns the resource, that employer controls whether and how the resource can be posted.

How do I find my Seller Dashboard?

In the top menu bar, click on “Profile” to access “Sellers” from the drop down menu. Click on “Sellers” to access your Seller Dashboard.

How do I add a resource?

From the Seller Dashboard, click on the “Add a Resource” tab. Enter the information about your resource. Be sure to click “Save Draft” at the bottom of the page if you want to enter some of the information later. Click “Submit” at the bottom of the page when all information is entered. If you leave the “Add a Resource” page without clicking either “Save Draft” or “Submit,” the information about the resource is not saved.

Can I include more than one file in my resource?

Each resource may have only one file attached. So, if your resource contains multiple files, you must compress them into one zip file to attach to your resource. When Buyers download your resource and click on that zip file, they will receive all the files you included in the zip file.

How can I create a Zip file?

Create a ZIP file on a Mac: 1. Make a folder with a name related to your resource. 2. Put all the files for your resource in the folder. 3. Highlight the folder. 4. Select “File” in the top menu bar on your desktop. 5. Select “Compress” the folder. 6. A new ZIP file is created. 7. Upload the ZIP file to your resource. Create a ZIP file on a PC: 1. Make a folder with a name related to your resource. 2. Put all the files for your resource in the folder. 3. Right-click the folder. 4. Select “Send to” and then “Compressed (zipped) folder.” 5. A new ZIP file is created. 6. Upload the ZIP file to your resource.

May I post the same resource with a different title?

Each resource may be posted only one time with one title. You may edit the title on a resource you previously submitted, but you may not post the same resource as a new one with a different title.

May I post the same resource more than once for multiple grade levels?

Each resource may be posted only one time. A resource can be tagged with multiple grade levels.

Can I edit a resource after it has already been posted?

You may edit your resource whenever you like. From your Seller Dashboard, click on the "Resources" tab to see a listing of all the resources you have posted. Next to each resource listing, you have the option to view, edit, and delete the resource. Click on "Edit" and make the changes. Then click "Submit" at the bottom of the page. Once your changes are reviewed by Faith Markets, your resource will be reposted to the marketplace. If you change the price of a resource, then new price will apply only to sales after your edit.

How can I delete a resource I posted?

From your Seller Dashboard, click on the "Resources" tab to see a listing of all the resources you have posted. Next to each resource listing, you have the option to view, edit, and delete the resource. Click on "Delete" to delete the resource. Be sure you want to delete the resource because it cannot be restored. If you change your mind and want to post the deleted resource, you must add it as if it were a new one.

Can I restore a resource I previously deleted?

When you delete a resource, you delete it from Faith Markets, so it is no longer accessible. If you'd like to repost it, use the "Add a Resource" tab on your Seller Dashboard to add it as if it were a brand new resource.

How much should I charge for my resources?

Sellers choose whether to share their resources for free or for a price. Sellers decide how much to charge for their priced resources. The only restriction is that there is a minimum price of $1.00 per paid resource. As you choose a price, consider how educationally sound the resource is, how much time it took to create, how valuable it will be to teachers, and how others resources like yours are priced in the marketplace. If you decide after submitting your resource to change its price, you can always edit the price from the Resources tab. The revised price will apply only to sales after the edit.

What is the minimum price that may be charge for a priced resource?

There is a $1.00 minimum price for paid resources. This ensures that transaction fees are covered.

Are answer keys required for resources?

Answer keys are not required for resources, but resources that include answer keys are more appealing to busy teachers.

How can I find out if something I want to include as part of my resource is copyrighted?

If you want to include something in your resource that you didn’t create, you must do the research needed to ensure that you have permission do so. There are certain, very limited situations in which Fair Use laws permit use of copyrighted works. The U.S. Copyright Office can guide you in determining what you are allowed to use: https://www.copyright.gov

What does public domain mean, and how can I find out if something is in the public domain?

Public domain means that no one owns a copyright on a work, and anyone can use it. Copyrights have different expiration dates, and once that date passes the work becomes public domain. Also, registered copyrights must be renewed, and if a copyright is not renewed, it becomes public domain. An Internet search of “Copyright Term and Public Domain” will yield precise guidelines about public domain.

May I use images I found on the Internet in my resources?

When you’re creating a resource, you may only use what you have permission to use. This includes images, pictures, diagrams, tables, photographs, borders, clip art, etc. The surest way to do this is to use only original work you create. You can also use files from other sources if the files are labeled as copyright free for commercial use or public domain.

Is my own work copyrighted?

An original work you create is automatically copyrighted as yours. However, you may wish to officially register a copyright with the U.S. Copyright Office for additional protections.

What happens if a Buyer is unhappy with my resource after it is purchased?

A Buyer may contact us at Faith Markets to express concern about a resource purchased. We will review the concern to determine if the complaint is warranted. If it isn’t, we’ll notify the Buyer that we believe the resource is as described and that no refund is warranted. If we determine that the complaint is warranted, you will have an opportunity to correct the problem or refund the purchase. If you opt to correct the problem, but do not do so to an acceptable degree, we’ll issue a refund to the Buyer and cancel the payout to you for that purchase.

Do I have to charge sales tax as a seller?

Faith Markets does not collect sales tax on purchases. Local sales tax regulations vary widely between states and municipalities and your responsibility for sales tax will depend on your situation and location. We are not allowed to give advice on your sales tax questions, so we encourage you to consult with a local tax advisor about sales tax questions.

Do I need to submit a W-9 to sell on Faith Markets?

Most Sellers do not need to complete a W-9 form. Only Sellers who hit a specific threshold amount of gross sales will be required to complete a W-9 for tax reporting purposes, and those Sellers will receive a 1099 form reporting earnings for income tax purposes. Faith Markets will notify you to complete a W-9 if you attain that threshold amount.

Your purchase directly impacts the lives of children around the world!10% of Faith Markets' net revenue is gifted to these Children's Charities